Privacy Policy
1) Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.
1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Friederike Reichert-Bärmann, Facharzt Friederike Reichert-Bärmann, Siedlerstrasse 7, 14548 Schwielowsee (OT Geltow), Germany, Tel.: +493327 570 8989, Fax: +493327 570 8990, Email: info@hausarzt-geltow.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data Collection When Visiting Our Website
2.1 When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the site server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/referral from which you accessed the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser address bar.
3) Hosting & Content Delivery Network
For hosting our website and displaying the site content, we use a provider that provides its services itself or through selected subcontractors exclusively on servers within the European Union.
All data collected on our website is processed on these servers, unless different data recipients are specified below for specific data processing operations.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized transfer to third parties.
4) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your end device. Some of these cookies are deleted automatically after closing the browser (so-called "session cookies"), while others remain on your end device for longer and allow page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage duration in the cookie settings overview of your web browser.
Insofar as personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the event of granted consent, or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contacting Us
5.1 Doctolib
To provide an online appointment booking function, we use the services of the following provider: Doctolib GmbH, Mehringdamm 51 10961 Berlin, Germany
For the purpose of making an appointment, first and last name as well as email address (and, if applicable, telephone number if a telephone appointment is desired) are collected in accordance with Art. 6 (1) (b) GDPR and transmitted to the provider in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management, where it is stored for appointment organization.
If health data is also collected that directly or indirectly allows conclusions to be drawn about a person's physical and/or mental health status, collection and transmission take place exclusively on the basis of your express consent within the meaning of Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future towards the data controller.
After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized transfer to third parties.
5.2 When contacting us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your inquiry or for contacting you and the associated technical administration.
The legal basis for processing this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 (1) (f) GDPR. If your contact aims to conclude a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted after final processing of your inquiry. This is the case when it can be inferred from the circumstances that the matter in question has been definitively clarified and provided that there are no statutory retention requirements to the contrary.
6) Web Analytics Services
6.1Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.
By default, when you visit the website, Google (Universal) Analytics sets cookies, which are stored as small text files on your end device and collect certain information. This information also includes your IP address, which is, however, shortened by Google by the last digits to rule out any direct personal reference.
The information is transmitted to Google servers and processed there. Transfers to Google LLC based in the USA are also possible.
Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activity for us, and to provide other services relating to website activity and internet usage. The shortened IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. The data collected in connection with the use of Google (Universal) Analytics is stored for a period of two months and then deleted.
All processing described above, in particular the setting of cookies on the end device used, will only take place if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "Cookie Consent Tool" provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of the data of our site visitors and prohibits unauthorized transfer to third parties.
Further legal information about Google (Universal) Analytics can be found at https://business.safety.google
Demographic characteristics
Google (Universal) Analytics uses the special function "demographic characteristics" and can use it to create statistics that provide statements about the age, gender, and interests of site visitors. This is done through the analysis of advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.
Google Signals
Als Erweiterung zu Google (Universal) Analytics kann auf dieser Website Google Signals verwendet werden, um geräteübergreifende Berichte erstellen zu lassen. Wenn Sie personalisierte Anzeigen aktiviert haben und Ihre Geräte mit Ihrem Google-Konto verknüpft haben, kann Google vorbehaltlich Ihrer Einwilligung zur Nutzung von Google Analytics gem. Art. 6 Abs. 1 lit. a DSGVO Ihr Nutzungsverhalten geräteübergreifend analysieren und Datenbankmodelle, unter anderem zu geräteübergreifenden Conversions, erstellen. Wir erhalten keine personenbezogenen Daten von Google, sondern nur Statistiken. Wenn Sie die geräteübergreifende Analyse stoppen möchten, können Sie die Funktion "Personalisierte Werbung" in den Einstellungen Ihres Google-Kontos deaktivieren. Folgen Sie dazu den Anweisungen auf dieser Seite: https://support.google.com
You can find further information about Google Signals at the following link: https://support.google.com
UserIDs
Als Erweiterung zu Google (Universal) Analytics kann auf dieser Website die Funktion "UserIDs" verwendet werden. Wenn Sie in die Nutzung von Google (Universal) Analytics gem. Art. 6 Abs. 1 lit. a DSGVO eingewilligt, ein Konto auf dieser Website eingerichtet haben und sich auf verschiedenen Geräten mit diesem Konto anmelden, können Ihre Aktivitäten, darunter auch Conversions, geräteübergreifend analysiert werden.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.
6.2Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables us to analyze your use of our website.
By default, when you visit the website, Google Analytics 4 sets cookies, which are small text files stored on your device that collect certain information. This information includes your IP address; however, Google truncates the last few digits of your IP address to prevent it from being directly linked to you personally.
The information is transmitted to Google servers and processed there. Transfers to Google LLC based in the USA are also possible.
Google uses the information collected on our behalf to analyze your use of the website, compile reports on website activity for us, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics and truncated is not combined with other data held by Google. The data collected through the use of Google Analytics 4 is stored for a period of two months and then deleted.
All processing described above, in particular the placement of cookies on the device you are using, takes place only if you have given us your explicit consent in accordance with Art. 6(1)(a) of the GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You may revoke your consent at any time with future effect. To exercise your right of revocation, please disable this service using the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of the data of our site visitors and prohibits unauthorized transfer to third parties.
For more legal information about Google Analytics 4, please visit https://business.safety.google
Demographic Characteristics
Google Analytics 4 uses a special feature called “demographic attributes” to generate statistics that provide insights into the age, gender, and interests of website visitors. This is done by analyzing advertisements and information from third-party providers. This allows for the identification of target audiences for marketing activities. However, the collected data cannot be linked to any specific individual and is deleted after being stored for a period of two months.
Google Signals
As an extension of Google Analytics 4, Google Signals can be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google Account, Google may—subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) of the GDPR—analyze your usage behavior across devices and create database models, including those related to cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the “Personalized Ads” feature in your Google Account settings. To do so, follow the instructions on this page: https://support.google.com
You can find further information about Google Signals at the following link: https://support.google.com
UserIDs
As an extension of Google Analytics 4, the "UserIDs" feature can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Article 6(1)(a) of the GDPR, have set up an account on this website, and sign in to that account on different devices, your activities—including conversions—can be analyzed across devices.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.
7) Site functionalities
7.1 Google Maps
This website uses an online map service provided by: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google Maps is a web service for displaying interactive (land) maps in order to display geographical information visually. By using this service, our location is shown to you and it makes getting directions to us easier.
Bereits beim Aufrufen derjenigen Unterseiten, in die die Karte von Google Maps eingebunden ist, werden Informationen über Ihre Nutzung unserer Website (wie z.B. Ihre IP-Adresse) an Server von Google übertragen und dort gespeichert, hierbei kann es auch zu einer Übermittlung an die Server der Google LLC. in den USA kommen. Dies erfolgt unabhängig davon, ob Google ein Nutzerkonto bereitstellt, über das Sie eingeloggt sind oder ob ein Nutzerkonto besteht. Wenn Sie bei Google eingeloggt sind, werden Ihre Daten direkt Ihrem Konto zugeordnet. Wenn Sie die Zuordnung mit Ihrem Profil bei Google nicht wünschen, müssen Sie sich vor Aktivierung des Buttons ausloggen. Google speichert Ihre Daten (selbst für nicht eingeloggte Nutzer) als Nutzungsprofile und wertet diese aus.
Die Erhebung, Speicherung und die Auswertung erfolgen gemäß Art. 6 Abs. 1 lit. f DSGVO auf Basis des berechtigten Interesses von Google an der Einblendung personalisierter Werbung, Marktforschung und/oder der bedarfsgerechten Gestaltung von Google-Websites. Ihnen steht ein Widerspruchsrecht gegen die Bildung dieser Nutzerprofile zu, wobei Sie sich für dessen Ausübung an Google wenden müssen. Wenn Sie mit der künftigen Übermittlung Ihrer Daten an Google im Rahmen der Nutzung von Google Maps nicht einverstanden sind, besteht auch die Möglichkeit, den Webdienst von Google Maps vollständig zu deaktivieren, indem Sie die Anwendung JavaScript in Ihrem Browser ausschalten. Google Maps und damit auch die Kartenanzeige auf dieser Internetseite kann dann nicht genutzt werden.
Soweit rechtlich erforderlich, haben wir zur vorstehend dargestellten Verarbeitung Ihrer Daten Ihre Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO eingeholt. Sie können Ihre erteilte Einwilligung jederzeit mit Wirkung für die Zukunft widerrufen. Um Ihren Widerruf auszuüben, befolgen Sie bitte die vorstehend geschilderte Möglichkeit zur Vornahme eines Widerspruchs.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.
You can find further information about privacy at Google here: https://business.safety.google
7.2 Google Web Fonts
This website uses so-called web fonts provided by the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly, establishing a direct connection to the provider's servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.
Data may also be transmitted to: Google LLC, USA
Die Verarbeitung von personenbezogenen Daten im Zuge der Verbindungsaufnahme mit dem Anbieter der Schriftarten wird nur dann vollzogen, wenn Sie uns gemäß Art. 6 Abs. 1 lit. a DSGVO dazu Ihre ausdrückliche Einwilligung erteilt haben. Sie können Ihre erteilte Einwilligung jederzeit mit Wirkung für die Zukunft widerrufen, indem Sie diesen Dienst über das auf der Webseite bereitgestellte „Cookie-Consent-Tool“ deaktivieren. Falls Ihr Browser keine Web Fonts unterstützt, wird eine Standardschrift von Ihrem Computer genutzt.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.
You can find further information on Google's privacy policy here: https://business.safety.google
7.3Weglot
This website uses the translation service of the following provider via an API integration: Weglot SAS, 7 Cité Paradis, 75010 Paris, France
To automatically display the translation in the language of your choice, the browser you are using connects to the provider’s servers. The provider uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website (including the truncated IP address) is generally transmitted to one of the provider’s servers and stored there.
All processing described above—in particular, the setting of cookies to read information from the device you are using—will only be carried out if you have given us your explicit consent in accordance with Article 6(1)(a) of the GDPR. You may revoke your consent at any time with future effect by disabling this service in the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized transfer to third parties.
7.4Google Customer Reviews (formerly the Google Certified Retailer Program)
We partner with Google as part of the “Google Customer Reviews” program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program allows us to collect customer reviews from users of our website. After you use our services, you will be asked on our website if you would like to participate in an email survey conducted by Google.
If you provide your consent in accordance with Article 6(1)(a) of the GDPR, we will share your email address with Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The review you submit will then be aggregated with our other reviews and displayed in our Google Customer Reviews logo as well as in our Merchant Center dashboard. Your review will also be used for Google Merchant Reviews. As part of the use of Google Customer Reviews, personal data may also be transferred to the servers of Google LLC in the United States.
You may withdraw your consent at any time by sending a message to the data controller or to Google.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision of the European Commission.
You can find further information on Google's privacy policy here: https://business.safety.google
8) Tools and miscellaneous
Cookie Consent Tool
This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "cookie consent tool" is presented to users upon visiting the page in the form of an interactive user interface, on which consent for specific cookies and/or cookie-based applications can be granted via checkboxes. Through the use of this tool, all cookies/services that require consent are only loaded if the respective user gives their consent by ticking the box. This ensures that such cookies are only set on the user's respective device if consent has been granted.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this context.
Kommt es im Einzelfall zum Zwecke der Speicherung, Zuordnung oder Protokollierung von Cookie-Einstellungen doch zur Verarbeitung personenbezogener Daten (wie etwa der IP-Adresse), erfolgt diese gemäß Art. 6 Abs. 1 lit. f DSGVO auf Basis unseres berechtigten Interesses an einem rechtskonformen, nutzerspezifischen und nutzerfreundlichen Einwilligungsmanagement für Cookies und mithin an einer rechtskonformen Ausgestaltung unseres Internetauftritts.
Weitere Rechtsgrundlage für die Verarbeitung ist ferner Art. 6 Abs. 1 lit. c DSGVO. Wir unterliegen als Verantwortliche der rechtlichen Verpflichtung, den Einsatz technisch nicht notwendiger Cookies von der jeweiligen Nutzereinwilligung abhängig zu machen.
Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
You can find more information about the operator and the configuration options of the cookie consent tool directly in the corresponding user interface on our website.
9) Rights of the data subject
9.1 Das geltende Datenschutzrecht gewährt Ihnen gegenüber dem Verantwortlichen hinsichtlich der Verarbeitung Ihrer personenbezogenen Daten die nachstehenden Betroffenenrechte (Auskunfts- und Interventionsrechte), wobei für die jeweiligen Ausübungsvoraussetzungen auf die angeführte Rechtsgrundlage verwiesen wird:
- Auskunftsrecht gemäß Art. 15 DSGVO;
- Recht auf Berichtigung gemäß Art. 16 DSGVO;
- Recht auf Löschung gemäß Art. 17 DSGVO;
- Recht auf Einschränkung der Verarbeitung gemäß Art. 18 DSGVO;
- Recht auf Unterrichtung gemäß Art. 19 DSGVO;
- Recht auf Datenübertragbarkeit gemäß Art. 20 DSGVO;
- Recht auf Widerruf erteilter Einwilligungen gemäß Art. 7 Abs. 3 DSGVO;
- Recht auf Beschwerde gemäß Art. 77 DSGVO.
9.2 RIGHT TO OBJECT
WENN WIR IM RAHMEN EINER INTERESSENABWÄGUNG IHRE PERSONENBEZOGENEN DATEN AUFGRUND UNSERES ÜBERWIEGENDEN BERECHTIGTEN INTERESSES VERARBEITEN, HABEN SIE DAS JEDERZEITIGE RECHT, AUS GRÜNDEN, DIE SICH AUS IHRER BESONDEREN SITUATION ERGEBEN, GEGEN DIESE VERARBEITUNG WIDERSPRUCH MIT WIRKUNG FÜR DIE ZUKUNFT EINZULEGEN.
MACHEN SIE VON IHREM WIDERSPRUCHSRECHT GEBRAUCH, BEENDEN WIR DIE VERARBEITUNG DER BETROFFENEN DATEN. EINE WEITERVERARBEITUNG BLEIBT ABER VORBEHALTEN, WENN WIR ZWINGENDE SCHUTZWÜRDIGE GRÜNDE FÜR DIE VERARBEITUNG NACHWEISEN KÖNNEN, DIE IHRE INTERESSEN, GRUNDRECHTE UND GRUNDFREIHEITEN ÜBERWIEGEN, ODER WENN DIE VERARBEITUNG DER GELTENDMACHUNG, AUSÜBUNG ODER VERTEIDIGUNG VON RECHTSANSPRÜCHEN DIENT.
WERDEN IHRE PERSONENBEZOGENEN DATEN VON UNS VERARBEITET, UM DIREKTWERBUNG ZU BETREIBEN, HABEN SIE DAS RECHT, JEDERZEIT WIDERSPRUCH GEGEN DIE VERARBEITUNG SIE BETREFFENDER PERSONENBEZOGENER DATEN ZUM ZWECKE DERARTIGER WERBUNG EINZULEGEN. SIE KÖNNEN DEN WIDERSPRUCH WIE OBEN BESCHRIEBEN AUSÜBEN.
MACHEN SIE VON IHREM WIDERSPRUCHSRECHT GEBRAUCH, BEENDEN WIR DIE VERARBEITUNG DER BETROFFENEN DATEN ZU DIREKTWERBEZWECKEN.
10) Duration of storage of personal data
Die Dauer der Speicherung von personenbezogenen Daten bemisst sich anhand der jeweiligen Rechtsgrundlage, am Verarbeitungszweck und – sofern einschlägig – zusätzlich anhand der jeweiligen gesetzlichen Aufbewahrungsfrist (z.B. handels- und steuerrechtliche Aufbewahrungsfristen).
Bei der Verarbeitung von personenbezogenen Daten auf Grundlage einer ausdrücklichen Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO werden die betroffenen Daten so lange gespeichert, bis Sie Ihre Einwilligung widerrufen.
Existieren gesetzliche Aufbewahrungsfristen für Daten, die im Rahmen rechtsgeschäftlicher bzw. rechtsgeschäftsähnlicher Verpflichtungen auf der Grundlage von Art. 6 Abs. 1 lit. b DSGVO verarbeitet werden, werden diese Daten nach Ablauf der Aufbewahrungsfristen routinemäßig gelöscht, sofern sie nicht mehr zur Vertragserfüllung oder Vertragsanbahnung erforderlich sind und/oder unsererseits kein berechtigtes Interesse an der Weiterspeicherung fortbesteht.
Bei der Verarbeitung von personenbezogenen Daten auf Grundlage von Art. 6 Abs. 1 lit. f DSGVO werden diese Daten so lange gespeichert, bis Sie Ihr Widerspruchsrecht nach Art. 21 Abs. 1 DSGVO ausüben, es sei denn, wir können zwingende schutzwürdige Gründe für die Verarbeitung nachweisen, die Ihre Interessen, Rechte und Freiheiten überwiegen, oder die Verarbeitung dient der Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen.
Bei der Verarbeitung von personenbezogenen Daten zum Zwecke der Direktwerbung auf Grundlage von Art. 6 Abs. 1 lit. f DSGVO werden diese Daten so lange gespeichert, bis Sie Ihr Widerspruchsrecht nach Art. 21 Abs. 2 DSGVO ausüben.
Sofern sich aus den sonstigen Informationen dieser Erklärung über spezifische Verarbeitungssituationen nichts anderes ergibt, werden gespeicherte personenbezogene Daten im Übrigen dann gelöscht, wenn sie für die Zwecke, für die sie erhoben oder auf sonstige Weise verarbeitet wurden, nicht mehr notwendig sind.
